Our servicing package is designed to protect your home or business by reducing the chance of your shutter failing. Qualified servicing engineers are available to carry out important health checks which extend the lifetime of your shutters, provide valuable piece of mind and meet health and safety guidelines.
Our in-house service engineers will carry out a comprehensive shutter service and accurately assess the health of your shutter.
All our roller shutter products are quality assured to ISO 9001 and come with the relevant CE markings.
Components are sourced from our factory in Shropshire and can be available for emergency repairs within 24 hours of ordering.
Roché engineers are fully trained and qualified for compliance with the latest health and safety legislation.
Our team work out of fully stocked vans and will try to complete any repairs on the day of the service. This can help prevent the need for costly future visits.
We can clean and test your security shutters during a service so that they continue working to an extremely high level and well past the end of your warranty.
Very prompt response and the repair was carried out within 24 hours – friendly and efficient service. Would recommend!
Roché gave me an excellent service from start to finish. I would recommend them to my friends and family.
Service and quality were extremely good. The engineers servicing the shutters were on time, polite and very efficient. I would use this company again.
A service engineer will carry out a detailed audit to assess the health of your shutter. This can mitigate the chance of any potential faults and identify areas where future issues may occur.
During the service our engineers will check various parts for signs of wear and tear. These checks may include the following:
Once these checks are complete you will be issued with a report advising you on whether any parts are required. Whether or not parts are required will usually depend on when the shutter was installed and how many daily operations it is carrying out. For instance, if your shutter is in constant use and has started to slow then you may require a new motor.
Finally our team will sign your service record to confirm that your roller shutter is in perfect working order.
This package is designed for small businesses and homeowners who are interested in maintaining their security. For large commercial sites, fire rated shutters or those with security ratings you can contact our team regarding the types of checks that are required.
All our service pricing will be based on the quantity of roller shutters and the dimensions they cover.